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Smart Return Management
for Better Customer Retention
Track, process, and manage returns with our integrated return solutions.
Armasoft’s Return Handling solutions make managing product returns simple, transparent, and efficient. By generating Return Merchandise Authorization (RMA) numbers and custom return labels, we help streamline the returns process.
Integrated with top shipping carriers like UPS, DHL, and FedEx, our system allows you and your customers to track return shipments in real-time—from submission to warehouse delivery.
This visibility is crucial for timely return acceptance, a key performance indicator (KPI) in maintaining customer satisfaction.
KEY FEATURES
Seamless, Efficient, and Customer-Centric Returns Management
Automated RMA Generation
Easily generate and manage RMA numbers and labels for all return requests."
Custom Return
Labels
Provide customers with pre-approved return labels for hassle-free returns.
Shipping Carrier
Integration
Connect with UPS, DHL, FedEx, and other major carriers for real-time return tracking.
Return Status
Monitoring
Track if a return has been submitted, if labels are used, and whether the item has reached the warehouse.
KPI-Driven
Return Acceptance
Monitor return acceptance rates, a critical KPI for operational efficiency and customer satisfaction.
