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TOP 5 MOST POPULAR FAQs

What is Included in Managed Services?

Managed Service means we take care of your entire online B2B/B2C requirements. We manage all your operational sourcing, and eCommerce staffing needs:

  • Marketplace Onboarding
  • Marketplace Account Management
  • Listing
  • Ad Management
  • Category Management / Mapping
  • Graphic Design Requirements
  • Content Management
  • Translations
  • Import&Export and Logistics Consultancy
  • Tax and Regulatory Requirements
  • Reporting

What if we already have an internal eCommerce department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed services and consulting, eCommerce solutions, or service support, Armasoft makes it simple with an affordable and customized flat-rate service plan.

What does having Managed Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed Services will cover your operational needs and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your eCommerce costs.

What exactly are Managed IT Services?

Armasoft Managed IT Services means we take care of your entire information technology requirement. We manage all your software sourcing, installation, technical support, and IT staffing needs. It also means Armasoft acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Armasoft serves as your “one-stop-shop” for all your managed services needs.

How Long is a Managed Services Contract For?

Managed Services contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle-of-the-road monthly cost and spread the cost of startup over the term of the agreement.

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